At the start of 2020, our global supply chain faced two major issues: we had been working to plan for the departure of the UK from the EU, and the 25% tariffs on single malt Scotch Whiskies imposed by the USA at the end of 2019.
We navigated Brexit with no interruption to supply, and we had worked with markets to ensure that sufficient stock was available in markets.
Our team continued with the evolution of change under our Transform programme, a long-term project to remove complexity from our supply chain, prioritise quality and service, and develop a culture of operational excellence. This work primed us to respond quickly when the extent of the pandemic became clear.
Colleagues at our sites in Scotland and the Dominican Republic developed safe systems of work that gave essential workers the confidence to come to work knowing that they would be healthy and protected.
I would like to thank every person across our global supply chain. Thanks to their professionalism, we were able to keep our markets supplied throughout the financial year.
As I approach retirement after 21 years with Edrington and 36 years in the industry, I'm proud to have played my part in building what I believe is the best operations team in the spirits business and satisfied that I am leaving Edrington's global supply chain in good shape and in good hands.